We offer comprehensive Automation Systems Training & Workshops, delivered on-site and remotely, equipping operators to confidently operate, troubleshoot and maintain their automation systems. Each program is tailored to your equipment, processes and skill levels, combining certification pathways with practical, system-specific instruction.
We design scheduled maintenance programs — including annual robot servicing, motor, drive, and electrical upkeep — to minimise manufacturing inefficiencies and downtime. Our obsolescence planning ensures your systems remain future-proof, safeguarding your production goals and maximising long-term returns.
Our preventative maintenance programs also cover AGV & AMR Solutions, ensuring autonomous vehicle fleets continue to operate safely, efficiently and with minimal downtime.
Specialists who understand your automation systems and how they integrate — from PLCs and robots to Machine Vision Systems.
Our experienced engineers are equipped to diagnose issues and quickly pinpoint root causes. Many faults may be resolved through secure remote access, with on-site escalation available when required. All repairs follow your SLA priority level to get production running again fast.
We also provide lifecycle support for Special Purpose Machines, helping manufacturers maximise equipment life, minimise unplanned downtime and maintain peak operational performance.
Once your service is launched, our support continues throughout your equipment’s entire operational lifecycle — from initial optimisation through daily operation, upgrades and eventual technology refresh. Using Operational Intelligence, we analyse recurring issues and performance patterns over time to eliminate root causes, reduce future incidents and improve long-term system reliability.
Our service levels are designed to match the different demands of Australian manufacturing — from continuous, high-volume operations through to sites that need support only when issues arise.
24/7 Coverage, 365 Days a year
We never share your information with third parties.
Training for operators and maintenance technicians with supportive documentation – including user manuals, maintenance guides, and spare parts lists – can be provided for all projects in addition to remote support offerings all projects.
Please contact us for support assistance.
We provide a comprehensive 12-month warranty on all projects, with the option for extended warranties and additional support available through our Service Level Agreements.
Get in touch with our Solutions team to organise remote or site-scheduled support
We evaluate requests for external automation systems on a case-by-case basis, ensuring we can offer tailored solutions where feasible
Get in touch to discuss your support needs.
